Refund policy

At Afshaa, we are committed to providing high-quality suits and excellent customer service. Please read our refund policy carefully before placing an order.

No Return Policy

Due to the nature of our products, we do not accept returns or exchanges once an order has been delivered.

We kindly request customers to review product details, size information, and images carefully before placing an order.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with:

• Your order number
• Clear photos of the product
• Packaging images

After verification, we may offer:

• A replacement product
• Store credit
• Partial or full refund (if applicable)

Order Cancellation

Orders can only be canceled within 2 hours of placing the order. Once processing or shipping has started, cancellation requests will not be accepted.

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind
• Incorrect size selected by customer
• Color differences due to screen/display settings
• Delayed deliveries caused by courier services